Synergy Logistics again recognized in Gartner® Magic Quadrant™ for WMS

May 9, 2023

Technology innovator Synergy Logistics has been recognized in the Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS) – for the 11th year. The company is again positioned as a Niche Player in the Magic Quadrant.

Synergy’s Group CEO Rich Pirrotta said: “We view this recognition as testament to our continued ability and determination to deliver superior technology, agile solutions, and value to match our clients’ unique and challenging needs. This gives them rapid ROI and low total cost of ownership (TCO).

“Our product capabilities are in the highly competitive SMB market, but SnapFulfil has the ability to scale down to high Level 1 warehousing and up to more complex Level 4 operations by improving data visibility and accuracy to extend decision support capabilities for enterprise organizations.”

Synergy’s latest breakthrough product, SnapControl, is a device and technology agnostic multiagent orchestration platform which connects all automation devices and robotic systems within the warehouse from one centralized platform. It’s already been successfully delivered in 2022 in an expanding customer DC, featuring AMRs and automated packaging systems in just weeks, without major software upheavals.

SnapControl uniquely promotes bi-directional MQTT (MQ Telemetry Transport) messaging and conversational decision-making between the WMS and remote warehouse devices. “In other words, SnapControl speaks to the devices and the devices talk back, enabling the most efficient warehouse decisions to be made automatically,” explained Pirrotta.

One area where Synergy Logistics is focused on growing currently is in vendor/partner management. The company has been developing an official partner management program to extend their partner ecosystem which already includes robotic specialists 6 River Systems, HAI Robotics and HIKROBOT, with more ready to launch in the near term. With an already strong presence in the UK and North America, Synergy recently expanded into the UAE, and has its sights set on further global expansion.

Pirrotta concluded: “We continue to punch well above our weight, enhance WMS data analytics, and improve technical support for integrations, plus we have greatly expanded our partner ecosystem and global reach.  We are pleased to be recognized once again in the Gartner Magic Quadrant for Warehouse Management Systems.”

Customer success stories include:

Synergy Logistics expands warehouse management market into UAE

Agile WMS is the jewel in the crown for BaubleBar

Farmers Business Network gets hands-on for quicker, slicker multi-site implementation

Cooking up smarter inventory management for Tovala

Complex omnichannel group DMC all knitted together by SnapFulfil

Highly configurable WMS delivers for 3PL Ltd

Expansion food for thought for Moran Logistics

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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